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Harley Parts Warehouse Shipping Policy
At Harley Parts Warehouse, we understand that getting the right motorcycle parts delivered safely and efficiently is an important part of keeping your motorcycle on the road.
This Shipping Policy explains how we process orders, prepare motorcycle parts for shipment, calculate shipping costs, provide tracking information and handle delivery issues.
We aim to provide clear shipping information before you complete your purchase.
Where We Ship
Harley Parts Warehouse. We ship motorcycle parts to customers in the United States, Canada and Australia, with international shipping availability depending on the product and destination.
Available shipping options, costs and delivery estimates are calculated according to the destination, product, package size, weight and shipping service available at checkout.
Order Processing
Orders are processed after payment has been successfully received and the order has passed our normal order verification process.
Most in-stock orders are prepared for shipment during our normal business days.
Most in-stock orders are processed within 1–2 business days.
Orders containing special-order, oversized, backordered or manufacturer-direct products may require additional processing time.
If an item requires additional handling time, we will provide the applicable information where available.
Important
The order-processing period is separate from the carrier transit time.
For example:
Order processing: 1–2 business days
Carrier transit: Depends on destination and shipping service
This helps customers understand when their package is expected to leave our facility and when it is expected to arrive.
Shipping Methods
Available shipping methods may vary depending on the product, destination and package dimensions.
Depending on your location and order, available services may include:
- Standard Shipping
- Expedited Shipping
- Express Shipping
- Ground Shipping
- International Shipping
The shipping methods available for your order.
Free Shipping
Free Standard Shipping on qualifying U.S. orders over $0.
Estimated Delivery Times
Delivery times depend on the shipping method selected and the destination.
| Destination | Estimated Transit Time |
|---|---|
| United States | 3 business days |
| Canada | 4 business days |
| Australia | 7 business days |
| Other International Destinations | 14 business days |
These are estimated transit times, not guaranteed delivery dates.
Carrier delays may occur because of weather, holidays, customs processing, transportation disruptions, address problems or other circumstances beyond our control.
Tracking Your Order
When tracking information is available, customers may receive a shipment confirmation containing the applicable tracking details.
You can use the carrier’s tracking system to monitor your package after it has been shipped.
Please allow some time for tracking information to become active after the shipping label has been created.
If your tracking information has not updated for an extended period, please contact our customer service team.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Before submitting your order, please verify:
- Full name
- Street address
- Apartment, suite or unit number where applicable
- City
- State or province
- ZIP or postal code
- Country
- Telephone number where required
Harley Parts Warehouse cannot guarantee that an order can be redirected after it has been shipped.
Additional shipping charges may apply when a carrier requires an address correction or redelivery because incorrect information was provided.
PO Boxes and Military Addresses
Shipping availability for PO Boxes, APO, FPO and DPO addresses may depend on the product, carrier and shipping service.
Some oversized or heavy motorcycle parts cannot be delivered to certain address types.
The available shipping method will be shown at checkout where applicable.
Oversized and Heavy Motorcycle Parts
Some motorcycle parts require special handling because of their size, weight or packaging requirements.
Examples may include:
- Exhaust systems
- Large engine components
- Wheels
- Tires
- Frames
- Large body components
- Heavy suspension components
- Other oversized motorcycle parts
Oversized products may have different shipping charges or delivery times.
Where applicable, the additional shipping requirements will be communicated on the product page or during checkout.
International Shipping
International shipping may be available for selected products.
Customers purchasing from outside the United States should understand that international orders may be subject to additional charges imposed by the destination country.
These may include:
- Import duties
- Customs fees
- Taxes
- Brokerage charges
- Clearance fees
- Other government charges
Unless explicitly stated otherwise, these charges are not included in the product price or standard shipping charge.
International delivery times can also vary because of customs clearance and local carrier processing.
Customs and Import Charges
For international orders, customs authorities in the destination country may inspect shipments.
If customs duties, taxes or other import charges apply, the customer may be responsible for paying those charges.
Harley Parts Warehouse does not control customs processing times or the amount of import charges assessed by foreign authorities.
Customers should check their country’s import requirements before placing an international order.
Damaged Packages
Please inspect your package when it arrives.
If your order appears to have been damaged during transportation:
- Take photographs of the shipping package.
- Photograph the shipping label.
- Photograph the damaged product.
- Keep the original packaging.
- Contact Harley Parts Warehouse as soon as possible.
Do not discard the packaging before the shipping issue has been reviewed.
Photographs and other information may be required when investigating a carrier damage claim.
Incorrect Item Received
If you receive an item that does not match your order, please contact us before installing or modifying the product.
Provide:
- Order number
- Product name or part number
- Photographs of the product
- Photograph of the shipping label
- Description of the issue
We will review the order and provide the appropriate instructions.
Lost or Delayed Packages
Carrier delivery estimates are not always guaranteed.
A shipment may occasionally be delayed because of:
- Severe weather
- Carrier operational problems
- Holidays
- Customs processing
- Incorrect addresses
- Transportation disruptions
- High shipping volumes
- Remote delivery locations
If your tracking information indicates that a package may be lost or has experienced an unusual delay, contact us so we can help investigate the shipment.
Signature Requirements
Certain high-value, oversized or otherwise sensitive shipments may require a signature upon delivery.
Where applicable, the shipping carrier may determine the delivery requirements.
If a signature is required, customers should ensure someone is available to receive the package.
Order Changes After Purchase
If you need to change your shipping address or shipping method after placing an order, contact us as soon as possible.
We cannot guarantee that changes can be made once an order has entered processing or has been shipped.
Additional shipping charges may apply to approved changes.
Order Cancellation and Shipping
If you want to cancel an order, contact Harley Parts Warehouse as soon as possible.
Orders that have already been processed, packed or shipped may not be eligible for cancellation.
For eligible returns after shipment, please refer to our:
Returns & Refunds Policy
Shipping and Returns
Shipping charges and return shipping costs are governed by our Returns & Refunds Policy.
As a general rule, customers may be responsible for return shipping costs for eligible change-of-mind returns, while Harley Parts Warehouse may cover appropriate return shipping when an incorrect, damaged or confirmed defective product has been supplied.
Please review the complete Returns & Refunds Policy before returning an item.
Frequently Asked Questions
How long does Harley Parts Warehouse take to process orders?
Most in-stock orders are recommended to be processed within 1–2 business days. Special-order, backordered and oversized products may require additional time.
How long does motorcycle parts shipping take?
Delivery time depends on the destination, shipping method and carrier. The estimated delivery timeframe available for your order will be shown at checkout.
Do you ship motorcycle parts across the USA?
Yes, Harley Parts Warehouse is designed to serve customers throughout the United States, subject to product and carrier restrictions.
Do you ship motorcycle parts internationally?
International shipping may be available for selected products and destinations. Available options are shown during checkout.
Can I track my motorcycle parts order?
Yes. When tracking is available, shipment tracking information is provided after your order has been shipped.
Do international orders have customs charges?
International orders may be subject to duties, taxes, brokerage fees or other import charges imposed by the destination country. These charges may be the customer’s responsibility.
What should I do if my motorcycle parts arrive damaged?
Keep the original packaging, take photographs of the package and damaged product, and contact Harley Parts Warehouse as soon as possible.
Can I change my shipping address after ordering?
Contact us immediately if you need to change an address. We cannot guarantee changes once an order has been processed or shipped.
What happens if my package is delayed?
Check the carrier tracking information first. If the shipment appears unusually delayed or potentially lost, contact us so we can help investigate.
Need Help With Your Shipment?
If you have a question about shipping, delivery, tracking or an international order, contact Harley Parts Warehouse.
Email:[YOUR REAL SUPPORT EMAIL]
Phone:[YOUR REAL PHONE NUMBER]
Contact:https://harleypartswarehouse.com/contact-us/